BY USING THIS SITE, BY SENDING OR DELIVERING YOUR PASSPORT(S), APPLICATION(S), OTHER DOCUMENT(S) TO DubaiVisa.com YOU ACKNOWLEDGE READING AND ACCEPTING THESE TERMS & CONDITIONS AND AGREE NOT TO VIOLATE OUR POLICIES.

By using this site, you convey your agreement with these Terms & Conditions and the Privacy Statement. If you do not agree with the terms stated in this agreement or are dissatisfied with the site please direct your complaints to Contact Us page. Failure to comply with these Terms & Conditions may result in legal action and restriction of your ability to access this site. From time to time, DubaiVisa.com may modify these Terms & Conditions. Please continue to review this agreement whenever accessing or using this site.

1. Ownership and Brand Identity
   DubaiVisa.com (“we,” “us,” “our”) is a proprietary platform fully owned and operated by Al Hadaf Tourism LLC, a licensed and registered tourism service provider in the United Arab Emirates. All content, branding, operations, and services provided through this website are the intellectual and commercial property of Al Hadaf Tourism LLC. We are a private, independent entity with no affiliation to the UAE government or any airline.

2. Acceptance of Terms
   By accessing or using this site, or by submitting any application or documentation to DubaiVisa.com, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions and our Privacy Policy. Continued use of our services implies acceptance of any future modifications to these terms.

3. Refund & Cancellation Policy
   DubaiVisa.com maintains a strict no refund policy. Once an application has been submitted through our platform, all fees are non-refundable, regardless of the application’s outcome. By using our service, you acknowledge and agree that all transactions are final.

4. Fees, Payments & Pricing Changes
   All service charges must be paid in full at the time of order submission. You agree to cover all fees, including applicable taxes. Visa fees, immigration costs, and processing charges are subject to change without prior notice based on UAE immigration regulations or internal policy.

5. Visa Processing Time
   Processing times displayed on the website are approximate and based on typical government turnaround times. Delays may occur, and DubaiVisa.com accepts no liability for missed travel, cancellations, or financial loss resulting from delays or denials by immigration authorities.

6. Document Submission & Visa Delivery
   By submitting documents to DubaiVisa.com, you grant permission for them to be processed and submitted to the relevant UAE authorities. Approved visas will be issued digitally via email following full payment clearance.

7. Accuracy of Information
   DubaiVisa.com strives for accuracy in all service listings and content; however, we make no warranties as to completeness or error-free representation. Visa policies and procedures are subject to change by UAE authorities without notice.

8. Communications Consent
   By using our services, you authorize Al Hadaf Tourism LLC to contact you through email, phone, or messaging for purposes related to service updates, notifications, or marketing.

9. User Security
   Users are responsible for safeguarding their account login credentials. Unauthorized access or usage must be reported immediately. Al Hadaf Tourism LLC disclaims liability for any losses resulting from unauthorized account activity.

10. Intellectual Property Rights
    All content on DubaiVisa.com—including but not limited to text, design, logos, graphics, and underlying code—is the exclusive intellectual property of Al Hadaf Tourism LLC. Any reproduction or distribution without express written consent is strictly prohibited.

11. Indemnity Clause
    You agree to indemnify and hold harmless Al Hadaf Tourism LLC, its employees, agents, and affiliates from any claims, losses, or liabilities arising from your misuse of the site or violation of these terms.

12. Termination Rights
    Al Hadaf Tourism LLC reserves the right to suspend or terminate user access at its sole discretion, without prior notice, for any breach of these Terms & Conditions.

13. Governing Law
    These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates. All legal disputes shall fall under the exclusive jurisdiction of UAE courts.

14. Entire Agreement
    These Terms, along with our Privacy Policy, represent the full and complete agreement between you and Al Hadaf Tourism LLC regarding your use of DubaiVisa.com