Privacy Policy – DubaiVisa.com
Effective Date: September 2025
1. Who We Are
DubaiVisa.com (“we,” “our,” “us”) is an online service provider dedicated to facilitating UAE tourist, transit, business, and group visa applications quickly and securely.
2. Information We Collect
We only collect the personal details you provide during application, including:
Passport information (number, nationality, expiry date)
Passport-style photo (white background)
Contact information (email, phone number, WhatsApp)
Travel plans (flight, hotel, itinerary details if provided)
Payment details (processed securely via Stripe, Mastercard, or Apple/Google Pay)
3. How We Use Your Information
We use this data to:
Prepare and submit your visa application
Communicate updates and status (via email/WhatsApp)
Improve our services and website usability
Comply with legal and immigration requirements if needed
4. Information Sharing
We do not sell or share your personal data with third parties—unless:
Required by UAE Immigration for visa processing
Used with explicit, question-by-question consent (e.g., group bookings, extensions)
Legally obligated (e.g., court orders)
5. Cookies & Comms Data
We use non-intrusive cookies for session management, analytics, and performance. You may disable or clear cookies in your browser at any time.
6. Security Measures
Your personal data is encrypted and securely stored in compliance with UAE data protection standards. Access is strictly limited to our visa processing team. We utilize strong protocols to prevent unauthorized access or breaches.
7. Retention Policy
We retain applications and related data for up to 2 years after your visa expires, in line with UAE Immigration regulations and for customer service purposes.
8. Your Rights as a User
You have the right to:
Request access to your data
Ask for corrections of any inaccuracies
Withdraw your consent and request deletion
Object to processing in certain circumstances
Simply contact our support team to process your request.
9. Children’s Privacy
We do not knowingly collect personal data from minors without parental consent. If a child’s visa is applied for, a legal guardian or parent must complete the application.
10. Contact Us
Have questions about your privacy or data? Contact us anytime:
📱 WhatsApp / Phone: +971 54 586 5920
📧 Email: support@dubaivisa.com
